- Learn how present specific patient information to maximize patient case acceptance.
- Understand how to create an optimal case presentation environment.
- Learn the use of financial contracts and informed consent documents.
- Identify specific types of financial arrangements based on patient insurance.
- Understand the use of a patient administrative package.
Case Presentation Curriculum
Click on any of the course images below to learn more.
Case Presentation Course

1 CE Credit
Instructor: Elias Kalantzis
Duration: 56:23
Course Objectives
Full Course Description
This course provides an overview of how to educate your patients about the importance of airway health. Details are provided about how to develop a personalized and compelling patient presentation, including sleep study results, to encourage treatment acceptance. Information is presented to that will help your patients make the best choices regarding their sleep health.
Sleep Case Acceptance; Stop Thinking Like a Dentist Course

1 CE Credit
Instructor: Mark Murphy, DDS
Duration: 1:08:04
Course Objectives
- Learn to Improve Your Case Acceptance
- Learn Verbal Skills that Really Educate
- Learn the basics of Handling Objections
- Learn How to Treat More Sleep Patients
Full Course Description
Sometimes the way we look at the problem…IS the problem! Dr. Mark Murphy will help you experience a fresh paradigm on dental sleep medicine’s case acceptance. As dentists, we often fall into habits that support our roles as, you guessed it, DENTISTS! This is a medical condition that we are uniquely trained to treat. The reimbursement model is different, and so too should the case presentation style. Improve your sleep case acceptance with the verbal skills, objection answers, and a new way of looking at how we get patients to yes.
Increasing Case Acceptance for Sleep Apnea Patients w/ Limited Insurance Reimbursement Course

1 CE Credit
Instructor: John Viviano, DDS
Duration: 1:01:42
Course Objectives
- Learn how to improve your case acceptance rate
- Learn techniques to apply on your next treatment plan
- Learn how to effectively handle objections
- Learn how to treat more sleep patients
Full Course Description
Case acceptance for sleep apnea patients can often be challenging for dentists. This challenge can increase when there is little to no insurance reimbursement. Dr. John Viviano practices in Toronto, Ontario, where there is very limited insurance coverage for sleep apnea appliances. Dr. Viviano has a very high case acceptance ratio with sleep apnea patients. In this course, he will review his strategies about educating patients to accept oral appliance therapy without relying on high insurance reimbursements.