We decided we wanted to help people with sleep apnea or sleep airway problems. I signed on with OSA University to right from the start get all my staff educated. The OSA University online process allowed our staff to train whenever we had downtime at the office. In 8 weeks we had everybody up on the same educational level as well as myself. We learned how to communicate properly with patients to show concern and that we truly want to help treat patients and offer a life saving treatment, rather than “We have this appliance for sale”. I feel really good about were we are thanks to OSA University.